API/Website down

Resolved

Operational

Started about 1 year agoLasted about 3 hours

Affected

DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Website (realtimeregister.com)

Realtime Register Platform

API (api.yoursrs.com)

Whois (whois.yoursrs.com)

IsProxy (is.yoursrs.com)

Updates

Resolved
November 07, 2023 at 2:02 PM
Resolved
November 07, 2023 at 2:02 PM
This incident has been resolved.
Monitoring
November 07, 2023 at 12:48 PM
Monitoring
November 07, 2023 at 12:48 PM
A fix has been implemented and we are currently monitoring the result.
Identified
November 07, 2023 at 11:41 AM
Identified
November 07, 2023 at 11:41 AM
An upstream provider (possibly the internet exchange itself) is having connectivity problems causing our services to be unavailable, they are working on a resolution.
Investigating
November 07, 2023 at 10:45 AM
Investigating
November 07, 2023 at 10:45 AM
We are currently investigating this incident.

Realtime Register - API/Website down – Incident details