Realtime Register Status - Incident history

Platform outage

2026-01-28T23:16:14.914+00:00

Type: Incident

Duration: 32 minutes

Affected Components: Website (realtimeregister.com), IsProxy (is.yoursrs.com), , API (api.yoursrs.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), Portal (dm.realtimeregister.com), ADAC (adac.api.yoursrs.com), Realtime Register Platform →

Jan 28, 23:16:14 GMT+0
Investigating - We are currently investigating this incident..

Jan 28, 23:35:31 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 28, 23:48:25 GMT+0
Resolved - This incident has been resolved..

Routine Maintenance

2026-01-25T07:00:00.000+00:00

Type: Maintenance

Duration: 8 minutes

Affected Components: IsProxy (is.yoursrs.com), API (api.yoursrs.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), Portal (dm.realtimeregister.com), ADAC (adac.api.yoursrs.com)

Jan 25, 07:00:58 GMT+0
Identified - Maintenance is now in progress..

Jan 25, 07:09:27 GMT+0
Completed - Maintenance has completed successfully..

Jan 25, 07:00:00 GMT+0
Identified - We will be doing some routine maintenance on our database, the platform will be unavailable during this time. During this maintenance window, our database infrastructure will be switched over. Expected actual downtime is 10 minutes for all services..

Short network outage

2025-11-10T23:24:00.000+00:00

Type: Incident

Duration: 2 days, 19 hours and 15 minutes

Affected Components: IsProxy (is.yoursrs.com), , API (api.yoursrs.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), Portal (dm.realtimeregister.com), ADAC (adac.api.yoursrs.com), Realtime Register Platform →

Nov 11, 00:24:11 GMT+0
Identified - We are continuing to see issues and are implementing a workaround.

Nov 11, 00:31:14 GMT+0
Resolved - This incident has been resolved..

Nov 10, 23:24:00 GMT+0
Identified - There was a short network outage, network has stabilized..

Nov 10, 23:31:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

We are seeing a increased error rate

2025-10-27T09:34:51.569+00:00

Type: Incident

Duration: 3 days and 40 minutes

Affected Components: IsProxy (is.yoursrs.com), API (api.yoursrs.com), RDAP (rdap.yoursrs.com), Portal (dm.realtimeregister.com), ADAC (adac.api.yoursrs.com)

Oct 27, 09:34:51 GMT+0
Investigating - We are currently investigating this incident..

Oct 27, 10:14:31 GMT+0
Identified - We have identified a issue in our database and are preparing a fix, unfortunately we have to bring the platform down while we apply a fix. .

Oct 27, 10:41:24 GMT+0
Identified - We have applied a fix to resolve most issues, for now history data is not available, we are working on making it available again..

Oct 27, 11:35:50 GMT+0
Monitoring - All systems are operational again with the exception of history data. We are still working on making that data available again, the revision call are disabled until complete. We will update this incident when all data is available again..

Oct 30, 10:14:33 GMT+0
Resolved - We have enabled access to the revision calls again earlier this morning, all historic data is now again accessible. This issue is now fully resolved..

DNS service unavailable

2025-10-16T06:55:00.000+00:00

Type: Incident

Duration: 25 minutes

Affected Components: DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Oct 16, 06:55:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 16, 07:20:00 GMT+0
Resolved - We have mitigated the stability issues.

Platform outage

2025-10-09T23:35:11.317+00:00

Type: Incident

Duration: 32 minutes

Affected Components: Website (realtimeregister.com), IsProxy (is.yoursrs.com), , ADAC (adac.api.yoursrs.com), MyDomainProvider (mydomainprovider.com), Portal (dm.realtimeregister.com), RDAP (rdap.yoursrs.com), API (api.yoursrs.com), Realtime Register Platform →

Oct 9, 23:35:11 GMT+0
Investigating - We are currently investigating this incident..

Oct 9, 23:42:18 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 10, 00:07:04 GMT+0
Resolved - This incident has been resolved..

Network outage

2025-08-31T01:01:09.184+00:00

Type: Incident

Duration: 20 minutes

Affected Components: Portal (dm.realtimeregister.com), RDAP (rdap.yoursrs.com), API (api.yoursrs.com), MyDomainProvider (mydomainprovider.com), DNS (ns1.yoursrs.com/ns2.yoursrs.com), Website (realtimeregister.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com)

Aug 31, 01:01:09 GMT+0
Investigating - We are currently investigating this incident..

Aug 31, 01:07:49 GMT+0
Monitoring - All services are available again, we are still investigating the cause..

Aug 31, 01:20:39 GMT+0
Resolved - This incident has been resolved..

Network instability

2025-08-15T18:03:15.038+00:00

Type: Incident

Duration: 37 minutes

Affected Components: API (api.yoursrs.com), Portal (dm.realtimeregister.com), DNS (ns1.yoursrs.com/ns2.yoursrs.com), Website (realtimeregister.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), , Realtime Register Platform →

Aug 15, 18:40:40 GMT+0
Resolved - This incident has been resolved..

Aug 15, 18:03:15 GMT+0
Investigating - We are currently experiencing network instability and are investigating this incident..

Aug 15, 18:32:26 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Platform outage

2025-06-10T06:03:00.000+00:00

Type: Incident

Duration: 32 minutes

Affected Components: , API (api.yoursrs.com), Portal (dm.realtimeregister.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), Realtime Register Platform →

Jun 10, 06:03:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 10, 06:35:00 GMT+0
Resolved - This incident has been resolved..

Network outage

2025-05-06T13:24:00.372+00:00

Type: Incident

Duration: 1 hour and 2 minutes

May 6, 13:24:00 GMT+0
Investigating - We are currently investigating this incident..

May 6, 14:26:21 GMT+0
Resolved - All services have recovered. This incident is now resolved..

May 6, 14:02:37 GMT+0
Investigating - Our networking team is hard at work identifying the origin of the issue affecting our network. As soon as we know more, we'll place an update here..

May 6, 14:15:05 GMT+0
Monitoring - We have identified the issue and have implemented a fix. We are currently monitoring the results..

Routine Maintenance

2025-04-13T06:00:00.000+00:00

Type: Maintenance

Duration: 34 minutes

Affected Components: API (api.yoursrs.com), ADAC (adac.api.yoursrs.com), IsProxy (is.yoursrs.com), Portal (dm.realtimeregister.com), RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com)

Apr 13, 06:00:00 GMT+0
Identified - We will be doing some routine maintenance on our database, the platform will be unavailable during this time. This includes the following services: During this maintenance window, our database infrastructure will be switched over. Expected actual downtime is 10 minutes for all services..

Apr 13, 06:34:07 GMT+0
Completed - Maintenance has completed successfully..

Apr 13, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Platform outage

2025-01-09T06:57:57.040+00:00

Type: Incident

Duration: 3 hours and 29 minutes

Jan 9, 07:36:30 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 9, 06:57:57 GMT+0
Investigating - We are currently investigating this incident..

Jan 9, 10:27:08 GMT+0
Resolved - This incident has been resolved..

EURid unavailable

2024-11-20T16:00:00.000+00:00

Type: Incident

Duration: 3 hours and 5 minutes

Affected Components: Registries

Nov 20, 16:00:00 GMT+0
Identified - EURid, the registry for .eu is currently unavailable; we will post updates here when we receive new information from the registry..

Nov 20, 19:05:08 GMT+0
Resolved - This incident has been resolved by the registry..

WebAuthn enabled logins failing

2024-08-19T07:38:53.471+00:00

Type: Incident

Duration: 21 minutes

Affected Components: Portal (dm.realtimeregister.com)

Aug 19, 07:47:21 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 19, 08:00:00 GMT+0
Resolved - This incident has been resolved..

Aug 19, 07:38:53 GMT+0
Investigating - We are seeing login failures for users with webauhtn enabled.

Routine Maintenance

2024-06-02T06:00:00.000+00:00

Type: Maintenance

Duration: 17 minutes

Jun 2, 06:00:00 GMT+0
Identified - We will be doing some routine maintenance on our database, the platform will be unavailable during this time. During this maintenance window, our database infrastructure will be switched over. Expected actual downtime is 10 minutes for all services..

Jun 2, 06:18:09 GMT+0
Completed - Maintenance has completed successfully..

Jun 2, 06:01:05 GMT+0
Identified - Maintenance is now in progress..

Network down

2024-05-01T00:00:00.000+00:00

Type: Incident

Duration: 1 hour and 4 minutes

May 1, 00:00:00 GMT+0
Investigating - We are currently investigating this incident..

May 1, 01:04:19 GMT+0
Resolved - This incident has been resolved..

Payment provider maintenance

2024-04-06T08:00:00.000+00:00

Type: Maintenance

Duration: 2 hours

Affected Components: Payment gateway

Apr 6, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 6, 08:00:00 GMT+0
Identified - During the maintenance window, brief interruptions of payment provider availibility and refusal of payments can be expected..

Apr 6, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Increased error rate in portal

2024-02-13T10:57:43.302+00:00

Type: Incident

Duration: 40 minutes

Affected Components: Portal (dm.realtimeregister.com)

Feb 13, 11:37:24 GMT+0
Resolved - This incident has been resolved..

Feb 13, 10:57:43 GMT+0
Investigating - We are currently investigating this incident..

Feb 13, 11:13:16 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Database migration

2024-01-07T06:00:00.000+00:00

Type: Maintenance

Duration: 1 hour and 5 minutes

Jan 7, 06:00:19 GMT+0
Identified - Maintenance is now in progress..

Jan 7, 06:00:00 GMT+0
Identified - On Sunday January 7 between 06:00 UTC and 08:00 UTC we will be upgrading our database infrastructure. We have taken steps to migrate as much data as possible before the final migration. For the final migration of the active dataset and reconfiguration of connected applications we need approximately one hour of downtime. The maintenance window is scheduled for two hours to allow for unforeseen delays. .

Jan 7, 07:05:22 GMT+0
Completed - Maintenance has completed successfully ahead of schedule..

API/Website down

2023-11-07T10:45:18.537+00:00

Type: Incident

Duration: 3 hours and 17 minutes

Affected Components: DNS (ns1.yoursrs.com/ns2.yoursrs.com), ADAC (adac.api.yoursrs.com), RDAP (rdap.yoursrs.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), Portal (dm.realtimeregister.com), Website (realtimeregister.com), MyDomainProvider (mydomainprovider.com)

Nov 7, 10:45:18 GMT+0
Investigating - We are currently investigating this incident..

Nov 7, 11:41:32 GMT+0
Identified - An upstream provider (possibly the internet exchange itself) is having connectivity problems causing our services to be unavailable, they are working on a resolution..

Nov 7, 12:48:50 GMT+0
Monitoring - A fix has been implemented and we are currently monitoring the result..

Nov 7, 14:02:45 GMT+0
Resolved - This incident has been resolved..

SSL provider down

2023-10-05T07:57:45.913+00:00

Type: Incident

Duration: 15 minutes

Affected Components: SSL Providers

Oct 5, 07:57:45 GMT+0
Investigating - We are waiting for an update from our SSL provider.

Oct 5, 08:12:17 GMT+0
Resolved - This incident has been resolved..

Load balancer upgrade

2023-09-25T04:00:00.000+00:00

Type: Maintenance

Duration: 53 minutes

Affected Components: ADAC (adac.api.yoursrs.com), RDAP (rdap.yoursrs.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), Portal (dm.realtimeregister.com), MyDomainProvider (mydomainprovider.com)

Sep 25, 04:00:00 GMT+0
Identified - On Monday September 25 between 04:00 UTC and 05:00 UTC we will be upgrading our load balancer infrastructure. Connection resets and short interruptions are te be expected in this period..

Sep 25, 04:54:42 GMT+0
Completed - Maintenance has completed successfully..

Sep 25, 04:01:21 GMT+0
Identified - Maintenance is now in progress..

Load balancer upgrade

2023-09-10T07:00:00.000+00:00

Type: Maintenance

Duration: 49 minutes

Sep 10, 07:01:31 GMT+0
Identified - Maintenance is now in progress..

Sep 10, 07:00:00 GMT+0
Identified - On Sunday September 10 between 07:00 UTC and 08:00 UTC we will be upgrading our load balancer infrastructure. Connection resets and short interruptions are te be expected in this period..

Sep 10, 07:50:53 GMT+0
Completed - Maintenance has failed and the configuration change has been rolled back. We will investigate and plan a new maintenance window..

Service unstable

2023-08-30T06:12:00.000+00:00

Type: Incident

Duration: 48 minutes

Affected Components: API (api.yoursrs.com)

Aug 30, 07:00:00 GMT+0
Resolved - This incident has been resolved..

Aug 30, 06:12:00 GMT+0
Identified - There was a stability issue on the API, we have identified the issue and are monitoring the situation..

Services down

2023-08-27T10:21:02.624+00:00

Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: RDAP (rdap.yoursrs.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), Portal (dm.realtimeregister.com), SSL Providers, Payment gateway, Website (realtimeregister.com), Registries, MyDomainProvider (mydomainprovider.com)

Aug 27, 10:21:02 GMT+0
Investigating - We are currently investigating this incident..

Aug 27, 10:48:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 27, 11:12:05 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 27, 11:27:29 GMT+0
Resolved - This incident has been resolved..

Packet loss to servers

2023-06-27T06:33:57.002+00:00

Type: Incident

Duration: 7 hours and 16 minutes

Affected Components: DNS (ns1.yoursrs.com/ns2.yoursrs.com), RDAP (rdap.yoursrs.com), SSL Providers, Payment gateway, API (api.yoursrs.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), Portal (dm.realtimeregister.com), Website (realtimeregister.com), Registries, MyDomainProvider (mydomainprovider.com)

Jun 27, 06:33:57 GMT+0
Identified - We are seeing packet loss on our network, our network provider is looking for a solution.

Jun 27, 08:31:35 GMT+0
Monitoring - Our network provider has implemented a fix and we are currently monitoring the result..

Jun 27, 13:49:36 GMT+0
Resolved - This incident has been resolved..

Service outage

2023-06-20T21:02:20.338+00:00

Type: Incident

Duration: 36 minutes

Jun 20, 21:02:20 GMT+0
Investigating - We are currently investigating this incident..

Jun 20, 21:38:07 GMT+0
Resolved - This incident has been resolved..

Service outage

2023-06-20T18:16:16.855+00:00

Type: Incident

Duration: 19 minutes

Jun 20, 18:16:16 GMT+0
Investigating - We are currently investigating this incident..

Jun 20, 18:27:50 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 20, 18:34:46 GMT+0
Resolved - This incident has been resolved..

Production Release

2023-05-08T05:00:00.000+00:00

Type: Maintenance

Duration: 52 minutes

Affected Components: RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), Portal (dm.realtimeregister.com)

May 8, 05:52:14 GMT+0
Completed - Maintenance has completed successfully, downtime was around 20 minutes..

May 8, 05:00:47 GMT+0
Identified - Maintenance is now in progress..

May 8, 05:00:00 GMT+0
Identified - We will be doing a production release of our platform, rolling out our new Premium DNS offering. See our upcoming newsletter and OT&E environment for more details. During the release there will be a data migration and routine maintenance to our database infrastructure, resulting in a expected downtime of 15 minutes during the maintenance window..

Service outage

2023-01-27T15:08:41.557+00:00

Type: Incident

Duration: 2 hours and 6 minutes

Affected Components: Registries, SSL Providers, Payment gateway, RDAP (rdap.yoursrs.com), MyDomainProvider (mydomainprovider.com), API (api.yoursrs.com), IsProxy (is.yoursrs.com), ADAC (adac.api.yoursrs.com), Portal (dm.realtimeregister.com), Website (realtimeregister.com), DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Jan 27, 15:08:41 GMT+0
Investigating - We are currently investigating this incident..

Jan 27, 15:12:31 GMT+0
Identified - We are experiencing network outage to our servers, we are working with our provider to resolve this issue as soon as possible..

Jan 27, 16:55:18 GMT+0
Monitoring - We are executing an emergency failover to our other location, this should ensure no further unexpected downtime occurs..

Jan 27, 16:33:10 GMT+0
Monitoring - We are restoring our services and monitoring the situation..

Jan 27, 17:14:38 GMT+0
Resolved - We just resolved the issue! All service are available again..

ns2.yoursrs.com unreachable

2023-01-21T01:53:18.375+00:00

Type: Incident

Duration: 22 minutes

Affected Components: DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Jan 21, 01:53:18 GMT+0
Investigating - We are currently investigating this incident..

Jan 21, 02:01:15 GMT+0
Monitoring - We were impacted by a wider issue at our hosting provider. Connectivity is now restored and we are monitoring the situation..

Jan 21, 02:14:58 GMT+0
Resolved - The issue is resolved, the details as reported of the underlying issue out our provider: > Our Network Engineering team has confirmed an unexpected issue occurred in our LON1 region, which led to a loss of network connectivity in LON1 from 01:35 - 01:56 UTC. Network traffic began to recover at 01:56 UTC to all services in LON1. .

Name server DDoS

2022-12-19T09:47:36.639+00:00

Type: Incident

Duration: 3 hours and 2 minutes

Affected Components: DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Dec 19, 12:49:35 GMT+0
Resolved - .

Dec 19, 11:45:29 GMT+0
Monitoring - Our mitigations have stabilized the DNS servers, we keep monitoring the situation .

Dec 19, 09:47:36 GMT+0
Investigating - We are currently investigating this incident..

Dec 19, 10:47:02 GMT+0
Identified - We are experiencing a DDOS targeted at our name servers, we are mitigating the impact.

Stability issues

2022-10-05T18:15:52.914+00:00

Type: Incident

Duration: 1 hour and 52 minutes

Affected Components: RDAP (rdap.yoursrs.com)

Oct 5, 20:08:06 GMT+0
Resolved - .

Oct 5, 18:15:52 GMT+0
Investigating - We are currently investigating decreased stability..

Oct 5, 18:24:42 GMT+0
Identified - Stability issues seem to be isolated to whois.

Oct 5, 18:29:51 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Routine Maintenance

2022-09-25T09:00:00.000+00:00

Type: Maintenance

Duration: 8 minutes

Sep 25, 09:00:00 GMT+0
Identified - We will be doing some routine maintenance on our database, the platform will be unavailable during this time. This includes the following services: During this maintenance window, our database infrastructure will be switched over. Expected actual downtime is 10 minutes for all services..

Sep 25, 09:08:03 GMT+0
Completed - Maintenance has completed successfully..

Sep 25, 09:01:08 GMT+0
Identified - Maintenance is now in progress..

Routine Maintenance

2022-06-12T07:00:00.000+00:00

Type: Maintenance

Duration: 8 minutes

Affected Components: RDAP (rdap.yoursrs.com), IsProxy (is.yoursrs.com), Portal (dm.realtimeregister.com), API (api.yoursrs.com), ADAC (adac.api.yoursrs.com), MyDomainProvider (mydomainprovider.com)

Jun 12, 07:00:00 GMT+0
Identified - We will be doing some routine maintenance on our database, the platform will be unavailable during this time. This includes the following services: During this maintenance window, our database infrastructure will be switched over. Expected actual downtime is 10 minutes for all services..

Jun 12, 07:00:13 GMT+0
Identified - Maintenance is now in progress..

Jun 12, 07:08:08 GMT+0
Completed - Maintenance has completed successfully..