We just resolved the issue! All service are available again.

We are executing an emergency failover to our other location, this should ensure no further unexpected downtime occurs.

We are restoring our services and monitoring the situation.

We are experiencing network outage to our servers, we are working with our provider to resolve this issue as soon as possible.

The issue is resolved, the details as reported of the underlying issue out our provider:

Our Network Engineering team has confirmed an unexpected issue occurred in our LON1 region, which led to a loss of network connectivity in LON1 from 01:35 - 01:56 UTC. Network traffic began to recover at 01:56 UTC to all services in LON1.

We were impacted by a wider issue at our hosting provider. Connectivity is now restored and we are monitoring the situation.

Our mitigations have stabilized the DNS servers, we keep monitoring the situation

We are experiencing a DDOS targeted at our name servers, we are mitigating the impact