Realtime Register - Service outage – Incident details

All systems operational

Service outage

Resolved
Major outage
Started over 3 years agoLasted about 2 hours

Affected

DNS (ns1.yoursrs.com/ns2.yoursrs.com)

Major outage from 3:08 PM to 5:14 PM

Website (realtimeregister.com)

Major outage from 3:08 PM to 5:14 PM

Upstream providers

Major outage from 3:08 PM to 5:14 PM

SSL Providers

Major outage from 3:08 PM to 5:14 PM

Payment gateway

Major outage from 3:08 PM to 5:14 PM

Registries

Major outage from 3:08 PM to 5:14 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue! All service are available again.

  • Update
    UTC
    Update

    We are executing an emergency failover to our other location, this should ensure no further unexpected downtime occurs.

  • Monitoring
    UTC
    Monitoring

    We are restoring our services and monitoring the situation.

  • Identified
    UTC
    Identified

    We are experiencing network outage to our servers, we are working with our provider to resolve this issue as soon as possible.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.