Resolved
API/Website down

Started
November 07, 2023 at 10:45 AM
Status
Resolved after about 3 hours

Impact

Operational
Affected
DNS (ns1.yoursrs.com/ns2.yoursrs.com)
Website (realtimeregister.com)
Realtime Register Platform
API (api.yoursrs.com)
Whois (whois.yoursrs.com)
IsProxy (is.yoursrs.com)
ADAC (adac.api.yoursrs.com)
Portal (dm.realtimeregister.com)
MyDomainProvider (mydomainprovider.com)
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

  • Identified
    Identified

    An upstream provider (possibly the internet exchange itself) is having connectivity problems causing our services to be unavailable, they are working on a resolution.

  • Investigating
    Investigating

    We are currently investigating this incident.